Divvy Temporarily Closed for Snow

Just got this email, so don't plan to ride Divvy home today:

 

 

 


Good morning.

Due to the weather, we will temporarily close Divvy at 12:00PM on Thursday, January 2, 2014 to protect the safety of our members and staff. No bikes can be rented after the temporary closure has begun, though any bikes in use at the time can be returned to any Divvy station with an available dock.

If you have any question about whether the system is open or closed, please call to speak with a Member Service Representative at 1-855-55-DIVVY (553-4889). You can also find the latest updates on the Divvy website, Facebook, and Twitter. Members will also be informed of closure and re-opening via email.



In December, we served nearly 45,000 trips, and we're looking forward to serving many more this winter.



Thank you again for your support and understanding.  


 


- The Divvy Team and the Chicago Department of Transportation

 


 

 

 


 


Divvy is Chicago's newest transit system with thousands of bikes available to you 24/7. With hundreds of stations across the city, Divvy is convenient, fast, fun, and affordable.


 


Visit DivvyBikes.com or find us on Facebook, Twitter, Instagram, or Tumblr. 

 

 

Forward this email


This email was sent to x by info@divvybikes.com |  

Divvy | 711 SE Grand | Portland | OR | 97214

 

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Replies to This Discussion

Permalink Reply by Eli on January 3, 2014 at 4:07am

What did the Divvy rep say when you called them to ask for an explanation? You did call them, did you?

OK, I'll bite. I just called Divvy. They won't say when the service will be back up. They won't say what criteria will be used to make that determination. All the rep would tell me was that when the service comes back up, that fact will be announced on Facebook. Crickets indeed.

Permalink Reply by Duppie on January 3, 2014 at 4:12am

Thanks!

Eli said:

What did the Divvy rep say when you called them to ask for an explanation? You did call them, did you?

OK, I'll bite. I just called Divvy. They won't say when the service will be back up. They won't say what criteria will be used to make that determination. All the rep would tell me was that when the service comes back up, that fact will be announced on Facebook. Crickets indeed.

Permalink Reply by Duppie on January 3, 2014 at 4:32am

You say talk works on your phone? So, what did the Divvy rep say when you called them to ask for an explanation? You did call them, did you?

My phone is working fine, btw. Thanks for asking.


h' 1.0 said:

Apologies for being away from the internet for a few minutes.  I am trying to figure out how to flash a new phone to my carrier and so far I have talk and text but not data. Otherwise I would have pulled over every block to check whether someone was asking me something on Chainlink.

Duppie, is your phone broken?

Permalink Reply by Kristina Davis on January 3, 2014 at 5:06am

Anyone else think it's not a big deal that Divvy is down? They've said from the very beginning they would close for extreme weather. 

Permalink Reply by Bill the Cat on January 3, 2014 at 5:31am
Me neither. Going out for a ride here shortly. Divvy comes up when Divvy does. As it is I am more worried about the zombie apocalypse!
Permalink Reply by Heather on January 3, 2014 at 5:31am

I don't get the outrage. They have indeed always said they might suspend service in extreme weather. If you are so committed to riding in snow and ice, I salute you--but then it's worth investing in a bike with the gear to handle it.

Permalink Reply by EssFresh on January 3, 2014 at 5:36am
This is why I use Divvy. I've road it in much worse conditions than today. I wonder if they are worried someone might get litigious.
Permalink Reply by Alex Z on January 3, 2014 at 5:38am

THIS.

Kristina Davis said:

Anyone else think it's not a big deal that Divvy is down? They've said from the very beginning they would close for extreme weather. 

Permalink Reply by Kristina Davis on January 3, 2014 at 5:48am


Someone put on their internet sassy pants.


h' 1.0 said:

Are you only allowed to comment on something on a message board when it's a "big deal?"

In any event, this forum has been slow as molasses and the Divvy closure prompted 30 or 40 people who never post to tune in here and participate, so apparently most of you do think it's a "big deal."

Permalink Reply by Lisa Curcio on January 3, 2014 at 5:51am

h' always wears his internet sassy pants.

Kristina Davis said:


Someone put on their internet sassy pants.


h' 1.0 said:

Are you only allowed to comment on something on a message board when it's a "big deal?"

In any event, this forum has been slow as molasses and the Divvy closure prompted 30 or 40 people who never post to tune in here and participate, so apparently most of you do think it's a "big deal."

Permalink Reply by Tom Dworzanski on January 3, 2014 at 6:18am

I don't think you quite understand how Divvy works. You see, the city paid them an outrageous amount of money in advance to run the system 24/7/365. In addition, Alta (the company) and CDOT split any profits from credit card rides and yearly memberships. Since Divvy is not producing any credit card rides right now and probably almost no yearly memberships (they had a discount recently which would suggest exactly that), they have no incentive to keep the system open but a huge incentive to set a precedent to shut down winter riding.

I think it's nice that you try to flatter them by calling them a "business." But this is no business.

Carrie Hirsch said:

Keep looking to Divvy for further updates. Also imagine if you will trying to run around keeping all 300 stations spread all over the city. They want you're loyalty & money. They want to be back ASAP. What business wouldn't?
Permalink Reply by S on January 3, 2014 at 6:23am

In what way aren't they a business?  It's not as if there aren't other seasonal businesses out there that shutdown at certain times of the year? It's not like the kayak tours/bike tours/segway tours/boat tours are running now.

Tom Dworzanski said:

I don't think you quite understand how Divvy works. You see, the city paid them an outrageous amount of money in advance to run the system 24/7/365. In addition, Alta (the company) and CDOT split any profits from credit card rides and yearly memberships. Since Divvy is not producing any credit card rides right now and probably almost no yearly memberships (they had a discount recently which would suggest exactly that), they have no incentive to keep the system open but a huge incentive to set a precedent to shut down winter riding.

I think it's nice that you try to flatter them by calling them a "business." But this is no business.

Carrie Hirsch said:

Keep looking to Divvy for further updates. Also imagine if you will trying to run around keeping all 300 stations spread all over the city. They want you're loyalty & money. They want to be back ASAP. What business wouldn't?

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