My sympathies to anyone else who got burnt by expecting it to be functioning, or waited on terminal hold to get info about whether the whole system was down or just some stations.

You'd think there would be a mention on their site.....so how do I know when things are working again?

Views: 415

Reply to This

Replies to This Discussion

News to me...worked fine at 6:40am today.

Last night I was going to Divvy but all 3 bikes at the Daley Center had the red light on so I ended up not. Did all bikes have the red light during the outage?

I had a similar experience yesterday at the field museum station. Tried to do a quick dock/undock and it locked up (had a combination of yellow & green lights). When I moved to another bike so I could get to the office the other bike just sat at a yellow light, would not move to green. Ended up calling (after a 10-15min wait on hold) everything appeared to be reset remotely and I was able to unlock a bike an continue.

I had a similar experience at Kinzie/State on Monday night - tried to get bike and got yellow light that never switched to green. Another guy at that location had the same problem. Had no time for a customer service call. Needed to jump on a bus right away so I wouldn't miss my Metra train.

RSS

© 2008-2016   The Chainlink Community, L.L.C.   Powered by

Disclaimer  |  Report an Issue  |  Terms of Service