Replies to This Discussion

Permalink Reply by Mike Schwab on January 22, 2016 at 9:45am

Call Divvy?  Maybe they will give you an address to drop it off at and mail it to the owner?

https://www.divvybikes.com/faq

Please contact us at 1-855-55-DIVVY (553-4889) as quickly as possible to deactivate your Divvy key and prevent fraudulent use, as well as to obtain a new key. You will be charged a replacement fee of $10. Any overtime, service, damage or stolen bike fees incurred by your key before you have reported it as stolen will be your responsibility.

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Permalink Reply by JohnO on January 22, 2016 at 9:46am

I hope they would not give me an address.

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Permalink Reply by Yasmeen on January 22, 2016 at 10:01am

Would it make sense to turn it in to Divvy? Could they get it back to the owner?

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Permalink Reply by Ryan Stahlman on January 22, 2016 at 10:09am

I found a key before. Divvy gave me a phone number of the owner. Called the owner and sent the key in an envelope through the mail to their address. Worked really well!

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Permalink Reply by Matt on January 22, 2016 at 10:40am

I found a set of keys in the fall, and the only thing with any sort of identifying feature on it was a Divvy key.  I called Divvy and gave them the account number.  They pulled up his info, and asked if they could share my phone number with him.  About half an hour later, the guy called me.  We discussed a meet-up point, and I rode over and gave them directly to him.

So yes, call Divvy.  Or if there are any other membership cards (like a gym or grocery card) try that as well.

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Permalink Reply by JohnO on January 22, 2016 at 11:00am

Thanks for everyone's help. I called Divvy and they called the owner. Owner and key will soon be reunited.

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