I received the following from Sir Spa via e-mail today (Friday, October 14, 2011)

My text is in bold:

As some of you may know, SIR Spa acquired new ownership on April 1st, 2011.  With the new ownership we are proud to say that we have been able to extend our menu and offer services that we have never offered before, as well as improve our amenities and offerings during your spa visit.

On the flip side, new ownership also can mean some less exciting changes.  Beginning Monday, October 17th, 2011 SIR Spa will no longer be accepting any gift certificates or VIP packages/series that were sold prior to April 1st, 2011.  This is a decision we have given much thought and consideration to in the past couple months, and it was not reached easily or without concern.  However, in an act of good faith, we will honor 50% of the total value of any of these gift certificates and package/series from October 17th  through the indefinite future.  For example, if you have a gift certificate or a package/series with a remaining value of $100, we will be able to offer a $50 credit.

So, here I sit with $300 in gift certificates that were a gift that I am not going to be able to use due to the fact that:

The notice was sent out today (10/14) alerting client that if they have a gift certificate or package, you are out of luck if you cannot use them within the next three days.

I don't care about 50% credits and I won't be going to Sir Spa ever again.  Very, very unhappy!