The Chainlink

Issue with Bike The Drive Registration?

Couldn't make it to Winter Bike to Work today, but excited about my first Bike the Drive this year, so I stopped by a local MB Bank during lunch and grabbed a "Save Big" card with the code for a $2 discount and CamelBack water bottle.

Got back to my computer, filled everything out, and the code provided is coming back as "This code has expired or is no longer valid."

What gives? Anyone else having a similar experience? The card is for this year - it has the correct date. My code ends in "048" does anyone have different?

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Permalink Reply by Lisa Curcio on January 21, 2014 at 2:04pm

I remember that happening to me last year, but somehow I eventually managed to use it.  I just don't remember how!  I wonder if--since registration just opened today--there might be some temporary glitch.

Permalink Reply by Active Transportation Alliance on January 21, 2014 at 2:18pm

Hmmm, sorry about that...I've let our registration manager know and we'll get it figured out for you.

Our apologies,

Ethan Spotts, Active Trans

Permalink Reply by Active Transportation Alliance on January 21, 2014 at 2:26pm

Hi Andy, 

We're looking into it.  I'll need to get your full code to investigate further.  Please call me at 312-427-3325 x225.

Brian Morrissey

Events Registration Manager

Active Trans

Permalink Reply by Andy J on January 21, 2014 at 2:32pm

Wow - that was fast! Just got off the phone with Brian - first day of registration hiccup. He promised to get back to me shortly.

Thanks Brian!

Permalink Reply by Andy J on January 21, 2014 at 3:11pm

All set - it worked!

Thanks Brian!

Permalink Reply by Active Transportation Alliance on January 21, 2014 at 3:37pm

Hi all, 

The MB Branch discount codes were set to the standard Adult Bike the Drive registration category only, not the +Membership or +$10 donation categories, as listed: http://bikethedrive.org/pricingandpackages

This has been fixed and the MB codes should apply to all Adult registration categories.

Thanks again for posting, Andy.  It's nice to be able to get this solution out to a larger

Thanks for your patience, 

Brian

Active Trans

Permalink Reply by Bill Nedza on January 22, 2014 at 7:57am

Brian rocks!

Active Transportation Alliance said:

Hi Andy, 

We're looking into it.  I'll need to get your full code to investigate further.  Please call me at 312-427-3325 x225.

Brian Morrissey

Events Registration Manager

Active Trans

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