Divvy Temporarily Closed for Snow
Just got this email, so don't plan to ride Divvy home today:
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Divvy | 711 SE Grand | Portland | OR | 97214 |
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Replies to This Discussion
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Permalink Reply by Kevin C Dormant on
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Divvy Will Re-Open On 1/4/2014 at 12:00 PM
First of all, we want to thank everyone for their understanding yesterday as we closed the system. While we know the closure meant interrupting some riders’ regular routines using Divvy, we felt it was necessary due to the snowy conditions of the roads and stations. We appreciate those of you who have supported our decision as well as those who have given us feedback on how we can do better.
The good news is that we’ll be re-opening the system on Saturday, January 4 at 12:00 PM, unless the weather worsens significantly.
Given that this is the first time we’ve closed the system, we want to ensure stations are clear of snow and fully operational.
We continue to strive to be the most convenient, fast, fun, and affordable way to get around in Chicago. Certainly closing the system doesn’t help us achieve that, but we also want to look out for our riders and our staff when conditions might make riding and serving the system dangerous. We aim to keep the system operational except under severe circumstances.
If you have any further feedback, please email our team at info@divvybikes.com and let us know what you think we can improve on. We’ll review every email and keep getting better.
- The Divvy Team and the Chicago Department of Transportation
Talk amongst yourselves...
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Permalink Reply by Doug Haynes on
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You do know that has happened in the past and in many states that get much more (and many that get less) snow than we do it happens a lot? I have remember having to get a hotel on a road trip in Maryland because they closed the turnpike in a snow storm.
Sometimes the world is not exactly as you want it to be. Seriously, you come off as the most entitled, 'world of one' human beings I have ever seen.
Adam Herstein (5.5 mi) said:Can you imagine the shit-storm that would result if IDOT closed the tollways for the evening commute?
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I want to ask you this and I expect an actual answer:
Airlines schedule 24/7/365 with their service but when the weather gets bad they shut it down for safety and cancel flights, flights that cost people more than you year's membership let alone the cost of the single ride you missed. Are you this big of a douche if a flight gets cancelled?
Did you ever stop to think about the fact that getting those stations cleared takes tons of man power? Man power I doubt Divvy has because you cannot staff of extreme conditions like that and expect to turn a profit.
Is your bike ride so important that you would rather put their employees at risk on bad roads with plows out (most Dizzy stations get blasted by plow spray) trying to get stations clear?
Adam Herstein (5.5 mi) said:Right, are they going to shut down when it's really cold too? What if there is a large political protest downtown? The criteria for when/if Divvy shuts down needs to be better explained. Why should I pay for a yearly service that can shut down at a whim?
I am not terribly inconvenienced by this one shut down. I am more concerned about further shutdowns and when/why they will occur. An ambiguous "bad weather" statement is not enough.
Jennifer on the lake said:I wonder what they're going to do about Monday.
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This is how adults deal with inconvenience. It is not entitles to be bummed, but understand the need and accept it, when a service you use shuts down for a valid reason. That's called being a rational adult.
David Altenburg said:At the risk of getting labeled capital-E "Entitled", I'm bummed, though I totally understand the decision to close Divvy. I rode Divvy in this morning, and it was actually a lot of fun. The roads weren't too terrible and they were lightly-trafficked, so drivers had plenty of room to give me plenty of room. Had I known I'd be walking through the sure-to-be-unshoveled sidewalks of my neighborhood, I'd have dressed differently, but oh well.
I don't expect to see any hard-and-fast criteria for closing. This is the first winter for Divvy, and I'm sure they are still learning when it is safe and reasonable to keep it open. If Divvy had to set some predetermined criteria, it seems like they'd be obligated to be conservative.
Their API does not yet have actual usage data, but I'm looking forward to at least seeing the bike counts in stations for this AM. I'm curious how many people actually used it.
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They shut down during the snowpocalypse; I missed a day of work because of that but it also made sense they shut down and I got over it without being upset about the injustice of not being able ot use my monthly pas that one time.
You know, like a rational adult.
BruceBikes said:I can recall plenty of times that CTA or Metra has not run due to weather.
I think it was over Labor Day last summer that Metra suspended service during a violent thunderstorm.
And I remember the Brown Line not running a couple of years ago due to extreme cold and snow.
There have been plenty of other times too. That's life.
Rich S said:I can't recall CTA or Metra ever suspending rail service due to weather.
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in
BruceBikes said:I might be willing to pitch in $.50 or $1.00 to Adam's emergency cab fund if he promises to stop complaining about bike-related infrastructure and services in Chicago.
Who's in?
Adam Herstein (5.5 mi) said:Right, are they going to shut down when it's really cold too? What if there is a large political protest downtown? The criteria for when/if Divvy shuts down needs to be better explained. Why should I pay for a yearly service that can shut down at a whim?
I am not terribly inconvenienced by this one shut down. I am more concerned about further shutdowns and when/why they will occur. An ambiguous "bad weather" statement is not enough.
Jennifer on the lake said:I wonder what they're going to do about Monday.
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Relying on a rental service like Divvy for your dedicated transportation is kind of stupid...
Tom Dworzanski said:It sounds to me like you're viewing Divvy more as a recreational service to be enjoyed on nice days than a dedicated means of transportation on which people can rely to commute to and from work, school, the doctor, or other essential activities. I've grown quite used to being able to rely on Divvy so that's why my opinions are quite strong. But hey, I live by the lake and so I've got the red line, busses, cabs, Lyft, iGo (Enterprise), Zipcar, "bruh, hook it up with a ride," etc and the means to use any of them at will. That's not always true for everyone if you go a few miles west. That's all I'm trying to say.
Carrie Hirsch said:Agreed. But extreme weather conditions may lead one to think ...yeah, maybe I need a back up plan...because sometimes stuff happens?
Tom Dworzanski said:No kidding. Over the next few years Divvy will get city-wide coverage including places that don't have good CTA coverage. Those same places tend to have almost no cabs. I'd hate to see people get stranded for no good reason.
Thomas Bruzan said:but I'd sure hate to get off the train and stare at a locked up bike.
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Permalink Reply by Bikefreeek on
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Looks like Dug is "in" on this discussion as well! It's rare for the back and forth to be so lively without him. Welcome back (and forth)!
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Actually that is exactly what airlines do; they schedule flights, and sell tickets for them well in advance, for every day of the year at all hours. Often that results in people not making flights they paid for that are cancelled for weather.
Lisa Curcio 4.1 mi said:But Southwest Airlines never promised anyone 24/7/365 service for just under $0.21 per day!
Kevin C said:Storm leaves planes stranded for hours on Midway Tarmac.
Sometimes weather in Chicago adversely affects transportation options. For every 24 hour period Divvy is locked down, each Divvy annual pass holder is "losing" just under $0.21. Were it not for the disclosure in the initial contract which they all entered into, I'd smell a class action lawsuit.
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It's a slow day at the shop and this one is really annoying to me.
Seriously, it snowed a ton, it's hard to get stations cleared and bikes rebalanced safely for the Divvy staff; I think it is completely reasonable for them to shot down for a day or so over that.
I love Divvy and I think it is a HUGE gateway to getting more people on their OWN bike. This storm and shutdown issue is an excellent case for why Divvy is a great 'sometimes commute' or recreational option but the only way to be sure you can ride somewhere is to get *GASP!* A BIKE OF YOUR VERY OWN! If you are relying on any kind of outside service to get you around (cabs, buses, trains, rentals, etc...) to get you around you need to be prepared for circumstances beyond their, and your, control.
Seriously, to all of you whining about this: Do you get this outraged if you can't get a Zippcar? Or the CTA runs late? Or Metra has a service issue? Or a flight gets cancelled?
The only sure way to get around is to walk; roads can be closed to cars and it can get to bad to ride a bike.
Bikefreeek said:Looks like Dug is "in" on this discussion as well! It's rare for the back and forth to be so lively without him. Welcome back (and forth)!
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Permalink Reply by Adam Herstein on
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The personal attacks on this thread are getting ridiculous…
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Permalink Reply by Lisa Curcio on
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Dug, Yes, 24/7/365 but not for less than the $0.21 per day cost of an annual pass. I understand your consternation about the complete disconnect in the assessment of the *horror* of this two-day shut-down compared to what one suspects would be a reaction to the failure of planes to fly and trains to run, but I guess I needed an emoticon there so the irony was clear.
BTW, while I disagree with Adam's position with regard to this whole thing, I agree that there is no reason for personal attacks. He is hardly the only one espousing the position.
Finally, I do not see how anyone could think Dug's statement:
I love Divvy and I think it is a HUGE gateway to getting more people on their OWN bike. This storm and shutdown issue is an excellent case for why Divvy is a great 'sometimes commute' or recreational option but the only way to be sure you can ride somewhere is to get *GASP!* A BIKE OF YOUR VERY OWN!
could be taken as based upon motivation to increase sales at the shop at which he works.
notoriousDUG said:Actually that is exactly what airlines do; they schedule flights, and sell tickets for them well in advance, for every day of the year at all hours. Often that results in people not making flights they paid for that are cancelled for weather.
Lisa Curcio 4.1 mi said:But Southwest Airlines never promised anyone 24/7/365 service for just under $0.21 per day!
Kevin C said:Storm leaves planes stranded for hours on Midway Tarmac.
Sometimes weather in Chicago adversely affects transportation options. For every 24 hour period Divvy is locked down, each Divvy annual pass holder is "losing" just under $0.21. Were it not for the disclosure in the initial contract which they all entered into, I'd smell a class action lawsuit.
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