Divvy Temporarily Closed for Snow

Just got this email, so don't plan to ride Divvy home today:

 

 

 


Good morning.

Due to the weather, we will temporarily close Divvy at 12:00PM on Thursday, January 2, 2014 to protect the safety of our members and staff. No bikes can be rented after the temporary closure has begun, though any bikes in use at the time can be returned to any Divvy station with an available dock.

If you have any question about whether the system is open or closed, please call to speak with a Member Service Representative at 1-855-55-DIVVY (553-4889). You can also find the latest updates on the Divvy website, Facebook, and Twitter. Members will also be informed of closure and re-opening via email.



In December, we served nearly 45,000 trips, and we're looking forward to serving many more this winter.



Thank you again for your support and understanding.  


 


- The Divvy Team and the Chicago Department of Transportation

 


 

 

 


 


Divvy is Chicago's newest transit system with thousands of bikes available to you 24/7. With hundreds of stations across the city, Divvy is convenient, fast, fun, and affordable.


 


Visit DivvyBikes.com or find us on Facebook, Twitter, Instagram, or Tumblr. 

 

 

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This email was sent to x by info@divvybikes.com |  

Divvy | 711 SE Grand | Portland | OR | 97214

 

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Replies to This Discussion

Permalink Reply by Tom Dworzanski on January 2, 2014 at 5:21pm

It sounds to me like you're viewing Divvy more as a recreational service to be enjoyed on nice days than a dedicated means of transportation on which people can rely to commute to and from work, school, the doctor, or other essential activities. I've grown quite used to being able to rely on Divvy so that's why my opinions are quite strong. But hey, I live by the lake and so I've got the red line, busses, cabs, Lyft, iGo (Enterprise), Zipcar, "bruh, hook it up with a ride," etc and the means to use any of them at will. That's not always true for everyone if you go a few miles west. That's all I'm trying to say.


Carrie Hirsch said:

Agreed. But extreme weather conditions may lead one to think ...yeah, maybe I need a back up plan...because sometimes stuff happens?

Tom Dworzanski said:

No kidding. Over the next few years Divvy will get city-wide coverage including places that don't have good CTA coverage. Those same places tend to have almost no cabs. I'd hate to see people get stranded for no good reason.

Thomas Bruzan said:

but I'd sure hate to get off the train and stare at a locked up bike.

Permalink Reply by Bill the Cat on January 2, 2014 at 6:13pm
Again, I think Divvy deserves the benefit of the doubt. As a new system I can't inagine they aren't hard at work trying to resolve these problems. Down time means bad press & no money & no new business wants that if they can avoid it. In any business nothing is absolute. Create & adjust & adjust...
Permalink Reply by Bill the Cat on January 2, 2014 at 6:14pm
Jennifer at the top of the thread it dies say to check their websites for updates!
Permalink Reply by Bill the Cat on January 2, 2014 at 6:18pm
Jennifer, let's hope the throwing up of hands doesn't happen again, but you know winters in Chicago...
Permalink Reply by Adam Herstein on January 2, 2014 at 6:18pm
There was no notification at the kiosk — just the docks did not authorize a checkout when swiping your keyfob.

h' 1.0 said:

So what was the actual mechanism here-- they remotely disabled new check-outs? Was there some sort of notification at the kiosk for those who didn't get the notice in time?

Permalink Reply by Tim on January 2, 2014 at 7:25pm

You guys must have cabin fever with all of this posting. Adam shut up, you whine about everything. Get a thicker skin. It's winter for damn sake. Winter disadvantages everyone!

Permalink Reply by Alex Z on January 3, 2014 at 2:48am

In early February 2010 or '11 (possibly the same blizzard week you are describing), I witnessed this scene: Union Station packed to the brim with unhappy commuters and travelers. My Amtrak train southbound had been cancelled entirely.

 

Fortunately, my business downstate was not a matter of life-and-death, so I simply went home. :)

Jennifer on the lake said:

I'm trying to remember... Was it during the blizzard of '11, or the bitter cold snap immediately afterward? Or possibly a different winter weather event entirely, but I can't think of another one during my unemployment that was as bad. Anyway, Metra tried valiantly to run all the trains on time, but equipment was freezing faster than the crews could thaw everything, and most of them had already been working nearly nonstop outside on insanely long shifts in hellish weather. So Metra, or Union Pacific, or BNSF, or whoever it was, or perhaps all of them, finally just threw in the towel, and there were delays upon delays and not a few outright cancellations. Union Station at PM rush was full of grumbly commuters, many with monthly passes and probably paying through the nose for parking as well, many who usually car-commuted but opted for Metra as Plan B that particular day because the roadways were such a snarled mess. Every single one of us had paid to board a train at a designated time and disembark at a destination at another designated time, but what could be done?

I'm sure Divvy will face a similar situation, if they haven't already, and it won't have anything to do with recreation vs. utility, or Chicago vs. Miami, or whether or not the annual members consider the weather to be suitable for bike riding, or whatever. It will just be the realities of running a transportation system.

Permalink Reply by Bill the Cat on January 3, 2014 at 3:27am
h 1.0... have you checked their website or called any of the contact numbers? Or are you just complaing about something you expect to be there because they did say 24/7? Nobody or nothing works perfectly all of the tine. Except of course maybe you. Give the bitching a rest & let them do their jobs fixing things. Maybe read a book or take public trans somewhere...
Permalink Reply by Bill the Cat on January 3, 2014 at 3:35am
It should be clearly posted on every website all possible scenarios for closure, said no sane person ever. Do you read the entire document before you click the "I agree" button for anything online? Please get real.
Permalink Reply by Duppie on January 3, 2014 at 3:46am

Fair questions. What did the Divvy rep say when you called them to ask for an explanation? You did call them, did you?

h' 1.0 said:

Day 2-  we still don't quite know why Divvy is closed or what the criteria is for closing it, or what the criteria will be for re-opening it. We don't know if "temporary" is more like one day or 3 days or one week....

Comparisons to suspending other modes of travel are wearing very thin.

Permalink Reply by Bill the Cat on January 3, 2014 at 3:59am
crickets...
Permalink Reply by Bill the Cat on January 3, 2014 at 4:06am
Keep looking to Divvy for further updates. Also imagine if you will trying to run around keeping all 300 stations spread all over the city. They want you're loyalty & money. They want to be back ASAP. What business wouldn't?

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