Divvy Temporarily Closed for Snow

Just got this email, so don't plan to ride Divvy home today:

 

 

 


Good morning.

Due to the weather, we will temporarily close Divvy at 12:00PM on Thursday, January 2, 2014 to protect the safety of our members and staff. No bikes can be rented after the temporary closure has begun, though any bikes in use at the time can be returned to any Divvy station with an available dock.

If you have any question about whether the system is open or closed, please call to speak with a Member Service Representative at 1-855-55-DIVVY (553-4889). You can also find the latest updates on the Divvy website, Facebook, and Twitter. Members will also be informed of closure and re-opening via email.



In December, we served nearly 45,000 trips, and we're looking forward to serving many more this winter.



Thank you again for your support and understanding.  


 


- The Divvy Team and the Chicago Department of Transportation

 


 

 

 


 


Divvy is Chicago's newest transit system with thousands of bikes available to you 24/7. With hundreds of stations across the city, Divvy is convenient, fast, fun, and affordable.


 


Visit DivvyBikes.com or find us on Facebook, Twitter, Instagram, or Tumblr. 

 

 

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This email was sent to x by info@divvybikes.com |  

Divvy | 711 SE Grand | Portland | OR | 97214

 

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Replies to This Discussion

Permalink Reply by Adam Herstein on January 2, 2014 at 7:42am
So much for 24/365 service…
Permalink Reply by dan brown on January 2, 2014 at 7:46am

adam please tell us you are being sarcastic here...

Adam Herstein (5.5 mi) said:

So much for 24/365 service…
Permalink Reply by Rich S on January 2, 2014 at 8:03am

I think I agree with Adam here. They knew what Chicago winters would be like before putting that on their website and marketing. 

But this is good to know. I've been considering a Divvy membership to use on days like today. If it's not available on days I'm most likely to use it then the membership isn't worthwhile for me. 

I understand their intent. Part safety and part liability. But anyone that's going to use a Divvy in this weather is likely an experienced cyclist anyway. Bad weather makes driving more treacherous but you don't see rental car companies or Zipcar saying they won't rent you a car. 

Permalink Reply by Tony Adams on January 2, 2014 at 8:07am

It is also a bit disingenuous to claim that the shutdown is for "member safety" when DIVVY does not seem to care if people ride without helmets or on streets with abysmal bike infrastructure.

Rich S said:

I think I agree with Adam here. They knew what Chicago winters would be like before putting that on their website and marketing. 

But this is good to know. I've been considering a Divvy membership to use on days like today. If it's not available on days I'm most likely to use it then the membership isn't worthwhile for me. 

I understand their intent. Part safety and part liability. But anyone that's going to use a Divvy in this weather is likely an experienced cyclist anyway. Bad weather makes driving more treacherous but you don't see rental car companies or Zipcar saying they won't rent you a car. 

Permalink Reply by S on January 2, 2014 at 8:07am

I think the issue is partly liability but probably also due to problems getting people out there to rebalance docks and to keep the dock area clear of snow.  The liability stuff I can see given the recent lawsuit against lakeshore bikes over a tandem rental where the renters were injured in a car accident.

Rich S said:

I think I agree with Adam here. They knew what Chicago winters would be like before putting that on their website and marketing. 

But this is good to know. I've been considering a Divvy membership to use on days like today. If it's not available on days I'm most likely to use it then the membership isn't worthwhile for me. 

I understand their intent. Part safety and part liability. But anyone that's going to use a Divvy in this weather is likely an experienced cyclist anyway. Bad weather makes driving more treacherous but you don't see rental car companies or Zipcar saying they won't rent you a car. 

Permalink Reply by Eli on January 2, 2014 at 8:27am

I haven't really been out of the Andersonville/Uptown/Edgewater/Rogers Park area the last few days so maybe it's worse elsewhere, but the streets really do not seem terribly bad to me, even on my bike, which is much less snow-worthy than a Divvy. In fact, they streets are better today than they've been the last two days, as it seems like the plows and salt have finally caught up with the rate of snowfall. So while I can understand shutting down Divvy in the face of a severe blizzard or a "Snowpocalypse"-type storm, it seems odd to do it in current conditions.

I understand that rebalancing is probably much harder in this weather, but I'd rather take a chance on a station being empty due to rebalancing delays than be certain that the station will be shut down.

Permalink Reply by Adam Herstein on January 2, 2014 at 8:44am

No. Divvy advertises themselves as being available all day, all year, and currently this is not the case. I was planning on taking Divvy home (took the 'L' this morning), but now I am not able to do so. I believe that Divvy is useful for these exact situations, where the weather is bad in the morning, but by afternoon the snow subsides and the streets have gotten better plowed/salted.

dan brown said:

adam please tell us you are being sarcastic here...

Adam Herstein (5.5 mi) said:

So much for 24/365 service…
Permalink Reply by Tom Dworzanski on January 2, 2014 at 9:39am
I am so disappointed in Divvy. If they want to shut down rebalancing that's fine but to totally shut down the system when people rely on the system for something as basic as transportation is pathetic. And apparently they have some sort of grand authority to judge when people may and may not ride bicycles. I guess everyone's mother works at Divvy now.
Permalink Reply by Adam Herstein on January 2, 2014 at 9:41am

Agreed. The Divvy shutdown is a minor inconvenience, but it sets a bad precedent. I was under the impression that the service would be available at all times – now there is apparently a threshold for service. What other conditions could shut down the system? Could Divvy close because of rain or a political protest? 

Tom Dworzanski said:

I am so disappointed in Divvy. If they want to shut down rebalancing that's fine but to totally shut down the system when people rely on the system for something as basic as transportation is pathetic. And apparently they have some sort of grand authority to judge when people may and may not ride bicycles. I guess everyone's mother works at Divvy now.
Permalink Reply by Duppie on January 2, 2014 at 9:41am

So you take the L home. No problem.

Sometimes your self-absorbed sense of entitlement is utterly laughable.

Adam Herstein (5.5 mi) said:

No. Divvy advertises themselves as being available all day, all year, and currently this is not the case. I was planning on taking Divvy home (took the 'L' this morning), but now I am not able to do so. I believe that Divvy is useful for these exact situations, where the weather is bad in the morning, but by afternoon the snow subsides and the streets have gotten better plowed/salted.

dan brown said:

adam please tell us you are being sarcastic here...

Adam Herstein (5.5 mi) said:

So much for 24/365 service…
Permalink Reply by Adam Herstein on January 2, 2014 at 9:42am

I will direct you to my previous post. I am not upset because of self-entitlement.

Adam Herstein (5.5 mi) said:

Agreed. The Divvy shutdown is a minor inconvenience, but it sets a bad precedent. I was under the impression that the service would be available at all times – now there is apparently a threshold for service. What other conditions could shut down the system? Could Divvy close because of rain or a political protest? 



Duppie said:

So you take the L home. No problem.

Sometimes your self-absorbed sense of entitlement is utterly laughable.

Adam Herstein (5.5 mi) said:

No. Divvy advertises themselves as being available all day, all year, and currently this is not the case. I was planning on taking Divvy home (took the 'L' this morning), but now I am not able to do so. I believe that Divvy is useful for these exact situations, where the weather is bad in the morning, but by afternoon the snow subsides and the streets have gotten better plowed/salted.

dan brown said:

adam please tell us you are being sarcastic here...

Adam Herstein (5.5 mi) said:

So much for 24/365 service…
Permalink Reply by Apie (11) on January 2, 2014 at 9:47am

Classic entitled cyclist comments.   Its dangerous out there, good choice Divvy.  Take public transportation for a day, ya bunch of whiners. 

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