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Clark said:
I've had good success with some store owners by
1. Beginning by mentioning some neighborhood affiliation to give your request weight
2. State (perhaps fictitiously) that the neighborhood group is trying to encourage more bicycle usage to reduce congestion
3. Point out that each shopper that arrives by bike leaves a store parking space available for other shoppers
4. Back up your verbal request with a letter, providing some sources for good bike racks
These are great ideas! I esp. like the letter with sources for bike racks, and hopefully information or links to how to properly install a bike rack. Managers can take a letter and pass it on to their superiors. Verbal comments tend to get lost in the see of stuff a manager has to deal with. A letter can be stuck to the wall or filing cabinet, and even if it doesn't get immediate response, it might get taken care of in the long run.
What are the chances of us getting together a standard form letter that provides info, that we can share here? I'd be happy to pass this sort of thing on to local businesses, but quite honestly, I don't have much time to do the research and writing...
Jane
...One thing we haven't commented on here is that many store's employees ride to work and can benefit from good bike parking options, as well as the customers.
My Daughter is going to Mother McAuley High School next year and we live less than a mile away and there is no bike rack at the school. You would think with all the talk about young people with obesity problems the school would encourage bike riding to school. Started to look at Brother Rice did not look hard but I think there are no bike racks there. Both schools charge the kids for parking passes, maybe there is no money in bike rakes for the school. Saint Xavier has bike racks all over and you can rent bikes by the houre there.
My Daughter is going to Mother McAuley High School next year and we live less than a mile away and there is no bike rack at the school. You would think with all the talk about young people with obesity problems the school would encourage bike riding to school. Started to look at Brother Rice did not look hard but I think there are no bike racks there. Both schools charge the kids for parking passes, maybe there is no money in bike rakes for the school. Saint Xavier has bike racks all over and you can rent bikes by the houre there.
I haven't followed this discussion because I get too frustrated hearing about problems outside the sphere of those I can help solve (In a typical week I personally call 311 at least 10 times and make 3-4 other contacts to try to fix problems for pedestrians and cyclists-- I rarely report about these efforts publicly and most wouldn't find them of much interest.) But on the subject of Home Depot I have had success twice:
1) Logan/Elston location-- they were putting outdoor merchandise in front of the racks so that you couldn't get to them at all. I complained to the manager on duty, called and spoke to the store manager during their regular hours, and most importantly logged the complaint/request with their central 800 customer service number, which I think had the most bang. The rare times I've been there since (3 years?) I have not seen the rack blocked.
2) Roosevelt/Jefferson-- They have one long multiple U-rack placed in a nook by an employee exit, stupidly close to a wall. Employees had got in the habit of parking right up next to it so you could get one bike in and out of there with paint-job-endangering acrobatics only. I complained through multiple channels again and it's seemed to be solved, at least in my very sporadic sampling.
Again, the 800 number has the most bang for the buck-- I have the impression that those complaints get logged and tracked and much like the post office they are used in some way to internally rate a particular location, so the manager takes notice.
What's the location of your library with the wheel bender rack and your grocery store with no bike parking?
A wheel bender rack is anything that is based around the expectation that you'll roll your bike up and stick your front wheel into it. It can be the old galvanized style we saw everywhere in the 70s, or a few new incarnations that only come up to about 1/3 the height of the wheel.
Here's a simple example: It's more of a term of un-endearment than what this style of rack is actually called . . .
cinchel said:Anne Alt said:What's the location of your library with the wheel bender rack and your grocery store with no bike parking?
I have never heard this term before. what is a wheel bender rack/what do they look like?
Another problem is that a lot of bike parking is right next to busy streets and near drains, which in the winter become clogged, and then cars splash salt water on your gears - problem because I now have a completely rusted set of gears on my winter bike after four months of needing to park it on Addison. It would be nice to make sure it's not too close to a drain, or to put it closer to the building or under an overhang if possible to keep the bikes safer from the elements.
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