The Chainlink

If you ride in Rogers Park beware as you go down Morse West bound on the North side of the street. As you approach the el tracks the last restaurant is Main Stage Act One. Their valet sign obstructs the entire bike lane. I stopped last night twice and tried to have a reasonable rational discussion with the representative from VIP Valet but basically got a big go F$@K yourself from him. So on the second stop I went straight to the manager who agreed to move it for last night but stated "Look we're going to block the bike lane period we want our customers to see the sign" now mind you the entire parking lane along the front of the establishment is empty and could accommodate the sign and be visible but neither Mike the Manager nor the VIP rep thought that was good enough but last night was OK because of weather conditions for cyclist. Just a warning folks I have a reasonable doubt that this obstruction will be going away any time soon.

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Quick! Over here!

 

No wait over here!

 

No everybody, over here!

 

Exactly.

First comes a solid block of time with no valet sign in the bike lane.

Then comes positive reinforcement.

Please don't take it personally if I don't join the victory celebration (and/or apologize to you for a "tempest")  based on a nice letter.

Actions/words etc.etc.


Chris Ritter said:

hmmmm.... :-)

 

 

h' said:

 

Educational psychologists agree pretty much universally, based on a legacy of research on the subject, that operant conditioning/positive reinforcement is much more effective in shaping a desired behavior than trying to extinguish a behavior with negative reinforcement.


h' said:
We'll see.

Jason W said:
Happy ending! 

This is the response from Mayne Stage....

Dear Mr. Markus:

Thank you for writing and bringing this issue to my attention. This is the first I have been made aware of any issues regarding the placement of the valet sign or the behavior of our contractors. I can assure you I will investigate the situation and take immediate corrective measures where applicable. The suggestion that we consider ourselves “above the law” is simply not accurate. We work closely with the Chicago Police Department every day and are committed to the safety and security of everyone who has an interaction with this venue, even if they’re just passing by. We are actually a very bicycle-friendly organization. Our company provides employees with bicycle reimbursements to encourage the use of two wheels over four, sponsors several rides each year and I personally worked closely with Alderman Moore to have bike racks installed in front of the property so that bicyclists would feel welcome. If possible, I would appreciate your forwarding links to the reports you referred to. I was unable to locate them via Google search, but I’m not terribly computer-savvy. Thanks again, Chris Ritter CHRIS RITTER GENERAL MANAGER MAYNE STAGE/ACT ONE PUB 1328-30 W. Morse Ave. Chicago, IL 60626 773-381-4551 www.maynestage.com

I appreciate what you're saying 100%.

 

I take none of this personally and am not seeking apologies nor accolades.

 

I have only been struck by the general assumption that there wasn't even the slightest possibility (however small) of my being a decent guy trying to do a good job who means what he says.

 

I fully appreciate that the proof is in the pudding and time will tell.


We have been closed the last couple of days as we are introducing a brand-new menu at the Act One restaurant tonight and will be open for the first time since Sunday at 5pm.

 

If anybody on this thread cares to park their bicycle at the racks out front and look me up, mention the chainlink and I'll buy you a free flatbread (they're delicious!)

 

Cheers,

 

Chris

 

p.s. that's a standing offer, not just for tonight!
h' said:

Exactly.

First comes a solid block of time with no valet sign in the bike lane.

Then comes positive reinforcement.

Please don't take it personally if I don't join the victory celebration (and/or apologize to you for a "tempest")  based on a nice letter.

Actions/words etc.etc.

Chris,

To be clear I commend Jeff for going to the effort on behalf of the greater community to get that letter written and sent, but it is not the letter I would have written-- if there was a bit of defensiveness in your response I think it was to be expected.

I was very pleased to see your response and I have no reason to doubt your sincerity.

I also have dealt with contractors (and been blamed for the actions of the assistants to the assistants of their subcontractors) and have a keen awareness of how one becomes removed from control of a process with each degree of delegation.

"We'll see" was in response to the reaction of several forum users to the effect that the problem is solved and that this is a closed book, not an expression of doubt or skepticism as to your intent.

I've been around this block a number of times and have learned that despite the best of intentions, solutions to problems like this have a way of coming undone over time and almost always require ongoing effort.

My hope, as always with problems like this, is that someone who lives nearby will be willing to monitor the situation and report the results.



Chris Ritter said:

I appreciate what you're saying 100%.

 

I take none of this personally and am not seeking apologies nor accolades.

 

I have only been struck by the general assumption that there wasn't even the slightest possibility (however small) of my being a decent guy trying to do a good job who means what he says.

 

I fully appreciate that the proof is in the pudding and time will tell.


We have been closed the last couple of days as we are introducing a brand-new menu at the Act One restaurant tonight and will be open for the first time since Sunday at 5pm.

 

If anybody on this thread cares to park their bicycle at the racks out front and look me up, mention the chainlink and I'll buy you a free flatbread (they're delicious!)

 

Cheers,

 

Chris

 

p.s. that's a standing offer, not just for tonight!
h' said:

Exactly.

First comes a solid block of time with no valet sign in the bike lane.

Then comes positive reinforcement.

Please don't take it personally if I don't join the victory celebration (and/or apologize to you for a "tempest")  based on a nice letter.

Actions/words etc.etc.

this is great to see a positive response from Chris Ritter on behalf of the Mayne Stage and generally positive responses from the chainlink. Wish they all could turn out like this one...but that's life.

 

3 cheers...let's all go get some flatbread and more now

 

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